Shipping
FREE SHIPPING ON ALL ORDERS OF $150 +
Delivery:
- We ship all orders using USPS and the delivery time is an estimation based on your location. We do not provide refunds for late delivery.
Processing:
- Processing time depends on the type of orders placed. Ready to ship items will ship in 1-5 business days. If ordering a pre-order item please check the estimated shipping time in the item description.
Undeliverable Packages:
- If your order is returned to us as undeliverable due to an invalid address the buyer will be responsible for paying a re-shipping fee before we are able to re ship the order.
Lost/Stolen Packages/Insurance:
- USPS Priority Mail is the only option that comes with insurance which protects against lost and stolen packages. COCO KINI is not responsible for refunding, tracking, or replacing lost or stolen packages. If your package is lost or stolen you will need to contact USPS to set up a claim.
Incorrect Address:
- The buyer is responsible for inputting the correct address at checkout. We recommend double checking your address before placing your order. Once an order has been shipped we can not reroute it. If it is returned back to us the buyer will be responsible for re shipping fees.
